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 To complement our suite of soft-skills training, our strategic partnerships offer our clients the opportunity to round out their skills-development with high-value technical skills training to give our clients the tools they need to reach their full potential.

For our federal government clients, we have a standing offer (#E60ZH-140001-019-ZH) for public workshops that offers a 15% discount on regularly priced public workshops for most technical training, and a supply arrangement (#E60ZH-140001-020-ZH) in place for most group training. This standing offer and supply arrangement extends to technical training provided by our training partners when booked through Priority Management. 

Microsoft Word Logo

Microsoft Word

Microsoft Word is the go-to word processor for most government and business enterprises. Business letters, meeting agendas, annual reports and policy documents are just a few of the seemingly endless types of documents created each day in Microsoft Word.

Level 1: Basic

Designed For

Users who are new to Microsoft Word and those who would like to build a strong foundation on which to create professional-looking documents they can be proud of.


Learn how to use features of Microsoft Word that allow you to work quickly and efficiently. Learn about tables, proofing features, and how to insert graphics and other components such as headers, footers, and watermarks.

Level 2: Intermediate

Designed For

Users who can create basic Word documents and now wish to learn how to enhance the appearance and functionality of their work in order to save time and create superior, professional-looking documents.


Enables users to produce professional-looking print or electronic documents with relative ease using custom templates, tables, charts, SmartArt, WordArt and mail merge.

Level 3: Advanced

Designed For

Users who are familiar with Microsoft Word who want to expand their knowledge so as to collaborate and create references within documents, and include enhanced tools to create more functional documentation.


Microsoft Word makes editing and collaborating on larger documents easier and faster than ever before. Complex documentation is easier and more functional. Learn how to use comments, track changes, styles, themes, cross-references, bookmarks, citations, and other references.

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