Technical Training

At Priority Management Ottawa, we are proud to offer our clients the best in business skills training. Through strategic partnerships, we are able to offer the highest quality of technical training for both novice and advanced users. Our programs are designed to help you stay ahead of the ever-evolving business landscape through cutting-edge training and ongoing support. With our training, you can be sure your business is up-to-date and running at its best.

To complement our suite of soft-skills training, our strategic partnerships offer our clients the opportunity to round out their skills-development with high-value technical skills training to give our clients the tools they need to reach their full potential.

For our federal government clients, we have a standing offer (#E60ZH-140001-019-ZH) for public workshops that offers a 15% discount on regularly priced public workshops for most technical training, and a supply arrangement (#E60ZH-140001-020-ZH) in place for most group training. This standing offer and supply arrangement extends to technical training provided by our training partners when booked through Priority Management.

Microsoft Word

Microsoft Word is the go-to word processor for most government and business enterprises. Business letters, meeting agendas, annual reports and policy documents are just a few of the seemingly endless types of documents created each day in Microsoft Word.

Level 1: Basic

Designed For

Users who are new to Microsoft Word and those who would like to build a strong foundation on which to create professional-looking documents they can be proud of.

Results

Learn how to use features of Microsoft Word that allow you to work quickly and efficiently. Learn about tables, proofing features, and how to insert graphics and other components such as headers, footers, and watermarks.

Level 2: Intermediate

Designed For

Users who can create basic Word documents and now wish to learn how to enhance the appearance and functionality of their work in order to save time and create superior, professional-looking documents.

Results

Enables users to produce professional-looking print or electronic documents with relative ease using custom templates, tables, charts, SmartArt, WordArt and mail merge.

Level 3: Advanced

Designed For

Users who are familiar with Microsoft Word who want to expand their knowledge so as to collaborate and create references within documents, and include enhanced tools to create more functional documentation.

Results

Microsoft Word makes editing and collaborating on larger documents easier and faster than ever before. Complex documentation is easier and more functional. Learn how to use comments, track changes, styles, themes, cross-references, bookmarks, citations, and other references.

Microsoft PowerPoint

Microsoft PowerPoint is a presentation development program that enables you to create high-impact, dynamic presentations quickly. It is used by students, educators, and professionals as a way of sharing information and ideas in a slideshow format.

Level 1: Basic

Designed For

New users who want to gain confidence navigating the interface, using slides, inserting graphics and text, and formatting their slides in order to present ideas clearly.

Results

Be comfortable creating presentations using a variety of slide layouts and content. You will learn how to use slide transitions and learn basic animation skills.

Level 2: Advanced

Designed For

Users familiar with PowerPoint basics who want to use the more advanced tools and techniques available to create customized design templates and to modify presentations using tools such as slide masters and advanced animations.

Results

Learn how to change the PowerPoint environment, create customized design templates, work with SmartArt, add customized animations and collaborate on presentations.

Creating Visual Infographics with MS PowerPoint

Designed For

Users who are comfortable using PowerPoint's basic features and want to make their information more visually appealing.

Results

Understand the role and rules of infographics to disseminate information in a visual format.
Know how to create infographics from templates and new documents.
Understand the use of a variety of visual tools.

Microsoft Access

Access is Microsoft’s flagship database application, design, and deployment software that enables you to keep track of your important information. You can keep your data on your computer or network, or you can publish to the Web so others can use your database with a web browser.

Level 1: Basic

Designed For

New users to Access who would like to develop a thorough and well-balanced understanding of the main features and uses of Access.

Results

Learn how to plan and create a database from scratch, and how to use tables, queries and forms to maintain and customize your data. You’ll also be linking to other database sources and seeing the results as you generate reports.

Level 2: Advanced

Designed For

Users who can already build simple databases and use all four main components of Access (Tables, Queries, Forms, Reports).

Results

Simplify your databases and improve your data quality. Learn to use tasks, tables, charts, and queries to analyze and recognize patterns in your data. Also, learn to add ready-made objects, form tasks, create and analyze Pivot Tables and Pivot Charts, and perform other Windows and SharePoint tasks.

Access VBA Complete

Designed For

Those interested in understanding basic macro programming concepts and the development environment.

Results

This class will help you learn how to use procedures and functions and how to organize code. You’ll also use the Object Browser and work with various items such as Application Objects, Form Objects, and DoCmd Objects, and also learn to use various expressions, variables, and intrinsic functions.

Microsoft Visio

Visio is one of the best pieces of diagramming software available. It uses vector graphics to create diagrams and is useful in many areas. It’s not just about using diagrams as pictures; it’s about moving toward diagrams as semantic representations of your business.

Level 1: Basic

Designed For

Users new to Visio who feel uncomfortable or overwhelmed trying to create meaningful diagrams.

Results

By the end of this class, you’ll be familiar with the Visio interface and able to create and modify your own diagrams. You’ll use shapes, text and other objects to create and polish your work.

Level 2: Advanced

Designed For

Those comfortable with the Level 1 topics who want to explore some of the more powerful tools in Visio.

Results

You’ll learn more complex formatting techniques and work with containers and other shapes. You’ll also learn how to link your data to the diagrams you create.

Microsoft SharePoint

These days organizations have two possible ways to get ahead of one another. One is by working harder and the other is by working smarter. Working harder doesn’t guarantee success, but working smarter always does. SharePoint is a superb solution to enable businesses like yours to work smarter by making use of Workflows and collaboration. Quite simply, it increases productivity.

SharePoint Modern Experience: Site Basics

Designed For

This course is designed for Microsoft Windows and Office users transitioning to a SharePoint environment and need to access information from and collaborate with team members on a Microsoft SharePoint team site.

Results

In this course, you will learn about and use a SharePoint team site to access, store, and share information and documents.

SharePoint 2016: Site Owner

Designed For

This course is designed for existing Microsoft SharePoint site users who need to create and manage a SharePoint team site.

Results

In this course, you will learn how to create, configure, and manage a SharePoint team site so your team or organization can share information and collaborate effectively.

SharePoint Modern Experience: Advanced Site Owner

Designed For

This course is designed for existing Microsoft SharePoint site owners who will create and manage sites, add advanced pages and features, and manage records.

Results

Configure site settings and integrate external data and apps.
Configure custom content types, columns, and document sets.
Manage information governance and compliance.

SharePoint Modern Experience: Site Owner with Power Platform

Designed For

This course is designed for Microsoft SharePoint site users who are already comfortable using SharePoint as a site user (site visitor or site member), but who want to advance to creating new sites and integrating them with features like Power Apps.

Results

Set Up a Multi-Site Intranet
Connect Sites to a Hub
Populate a Site with Content
Improve List Data Entry and Presentation
Integrate a Power Apps Application with SharePoint Online

Accessibility

Accessibility features provide users with disabilities the ability to navigate, read, and interact with documents and web content. Having accessible content is just as important as having the tools available to those who need accessibility features to read digital documents and content.

Creating Accessible Documents Using Microsoft Office

Designed For

All users who wish to create Word, Excel, and PowerPoint documentation that is clear and accessible to a wider audience, including those with visual, audial, or cognitive disabilities. All users of Microsoft Word, Excel, and PowerPoint.

Results

By the end of this 2-day class you’ll understand what accessibility is and how to use best practices and the tools available in Word, Excel, and PowerPoint to create content that will be clear and understandable to any users with disabilities. You will understand accessibility and use best practices.

Creating Accessible Documents in Word

Designed For

All users who wish to specifically create Word documentation that is clear and accessible to a wider audience, including those with visual, audial, or cognitive disabilities.

Results

By the end of this 1-day class you’ll understand what accessibility is and how to use best practices and the tools available in Word to create content that will be clear and understandable to any users with disabilities.

Creating Accessible PDFs Using Adobe Acrobat Pro

Designed For

Students who have a working knowledge of Office products and a basic understanding of accessibility. Some knowledge of working with PDFs is useful.

Results

Understand the principles of web accessibility, legislation, and guidelines and standards for PDFs
Learn about manual checks for accessibility
Use the Acrobat accessibility checker to check and fix basic accessibility issues

Creating Accessible Websites for Developers and Designers

Designed For

This course has been designed for Web Developers and Designers.

Results

Understand the principles of Web Accessibility
Create content that can be presented in different ways (for example, simpler layout) without losing information or structure
Understand more about assistive technology, such as screen readers, etc.

Creating Accessible Websites for Digital Content Creators & Digital Content Creator Managers

Designed For

This course is designed for Website and Digital Content Creators (writers, editors, video creators, graphic designers) and their managers.

Results

Understand the principles of Web Accessibility
Create content that can be presented in different ways (for example, simpler layout) without losing information or structure
Understand more about assistive technology, such as screen readers, etc.

Professional Writing Skills

Being able to write clearly is still one of the most important skills you can have in today’s workplace. After all, being able to minute the results of a meeting will be referred to for years to come. Before a project even begins, whether it proceeds may hinge on a well-written report.

Business Writing That Works

Designed For

Those in a business environment who need to communicate through writing.

Results

Learn the value of good written communication and the importance of writing and proofreading your work so it is clear, concise, complete, correct, and courteous
Understand the "how" of writing effective and efficient emails, incorporating a variety of strategies and knowledge
Discover the dos and dont's of email writing

Government Briefing Notes

Designed For

Employees who need to write briefing notes as part of their job description.

Results

Plan, draft and summarize information, including evaluating the relevancy of the information being presented
Improve your writing and editing skills as they relate to briefing notes
Present concise, effective briefing notes to decision-makers

Writing Engaging Reports and Proposals That Win Your Audience Over

Designed For

Those who must write reports for a variety of purposes and would like to increase their efficiency.

Results

Prepare reports and proposals that inform, persuade, and provide information in formal, informal, and proposal styles
Review your work so that it is clear, concise, complete, and correct
Apply these skills in real work applications

Minute Taking Made Easy

Designed For

Professionals who need to take minutes for their organization’s meetings and would like to improve on their minute taking skills.

Results

Learn how to take effective meeting minutes that your organization needs
Gain the skills to understand what minutes should and should not contain
Understand the roles of the minute taker and the legalities involved

Advanced Minute Taking - Motions & Voting

Designed For

Professionals who want to take their minute taking skills to the next level with this advanced session on Motions and Voting.

Results

Learn how to properly document a motion
Understand who can and cannot make motions
Gain an understanding of the logistics surrounding voting

Presentation Skills

Communicating with a group and facilitating productive sessions are among the most sought-after workplace skills. These facilitation classes have been updated to include virtual facilitation and will give you a clear understanding of the impact you can have as a presenter and class facilitator, whether virtually, hybrid, or in person. You will feel more confident and be ready to engage and inspire others to action.

Inspire and Deliver Great Presentations

Designed For

Those looking to become a more compelling and confident presenter who can deliver with clarity.

Results

Feel motivated and clear on what and how to present and set the tone with purpose
Develop methods to feel calm and confident, even when managing challenging dynamics
Use body language, voice, facial expressions and Hollywood tips that are bigger than your slides

Lights, Camera, Action - Mastering the Art of Virtual Facilitation

Designed For

All facilitators who want to improve their skill and techniques to lead engaging and interactive virtual sessions.

Results

Understand the core competencies to guide the facilitation experience virtually
Explore managing emotions and expectations for a successful session
Use the tools to bring out the best in a virtual facilitator and feel confident and prepared

Mastering the Art of Facilitation

Designed For

Managers leading meetings, instructors, and facilitators wanting to improve interaction and engagement, and influence the outcome in meetings and presentations.

Results

Identify the importance of setting the tone and outcome and understand the core competencies to guide the facilitation experience
Explore managing emotions and expectations for a successful session
Use tools to bring out the best in your facilitation and a three-step model to feel confident

Take 2 - Taking Virtual Facilitation to the Next Level

Designed For

Facilitators who pivoted to a virtual environment and want to improve their ability to create effective, collaborative and engaging sessions in a virtual setting.

Results

Understand and explore the importance of preparation tools and mindset
Discover how to genuinely engage your audience, including a call to action
Prepare all you want and be ready to improvise and bring the virtual to life